Smart Customer Terminal

The easiest and efficient way to collect and analyze customer feedback for continues monitoring of customer satisfaction. Feedback terminal allows customers to give instant feedback easily by touching the screen of the terminal. Feedback terminal provides the possibility for enterprises to collect the most valuable and qualitative feedback – at the point of service and at the moment of service experience. Real-time availability of feedback for monitoring and analysis.

Get answers to any question your business needs. Create a positive impression by using a branded custom design. Remote centralized management of feedback terminals allows to change screen content in seconds. Use additional questions based on the answers of the previous ones. Additionally deliver to customers marketing information using images or even videos.

Set up and run the solution in minutes due to the could-based platform. Monitor and analyze feedback in real-time. Application programming interface (API) available for feedback integration with other systems used in the enterprise.

For example, ask your customers what they think about a queue performance. Get notified immediately by SMS, email or mobile app in case of a queue performance problems. Analyze, predict and improve a queue performance.

Deliver your message to the right people at the right time using our digital signage feature. Attract your customers attention with colorful images or video. Communicate with customers by using interactive features. Generate leads by asking customers to sign up for more information or regular updates.

Use out of the box receipt display, loyalty club discount and/or rewards program features by integrating your POS with feedback terminal API. Generate leads by asking customer to sign up for loyalty/reward program. Collect feedback and bind with reward program member.